About the Role
Solutions Architect
We are seeking a Solutions Architect who can combine technical expertise with strong client-facing leadership to design and deliver marketing-technology solutions that drive measurable patient acquisition and retention. This role is equal parts technical architect, project manager, and client partner. You will be responsible not only for building scalable workflows in Go HighLevel and connected systems, but also for owning timelines, aligning stakeholders, and ensuring client initiatives are delivered on schedule.
Key Responsibilities
- Lead client initiatives from scoping to delivery — manage timelines, dependencies, and communications to ensure deadlines are consistently met.
- Design, implement, and optimize workflows within Go HighLevel, with a focus on CRM, marketing automation, and attribution.
- Partner in pre-sales conversations as the technical authority, helping translate business needs into scalable solutions and setting realistic implementation timelines.
- Support campaign tracking and attribution models, ensuring clients can measure ROI across digital channels.
- Collaborate with marketing teams to configure and optimize Facebook Ads and Google Ads campaigns, ensuring proper tracking and attribution.
- Oversee telephony/VoIP configurations — including call routing, integrations, and troubleshooting — to ensure seamless client communication systems.
- Ensure compliance with healthcare industry regulations (HIPAA) in all configurations and data flows.
- Document architectures, processes, and deliverables for internal teams and clients, ensuring clarity and accountability.
Required Skills
- 3+ years of experience in solutions architecture, CRM/marketing automation, or technical consulting roles.
- Hands-on expertise with Go HighLevel (GHL), including workflow design, automation, and integrations.
- Strong knowledge of marketing attribution models and analytics tools.
- Proficiency with Facebook Ads Manager and Google Ads.
- Experience configuring and troubleshooting VoIP/telephony solutions.
- Knowledge of API integrations and webhooks.
- Proven ability to manage multiple client projects simultaneously, balancing technical delivery with deadline accountability.
- Excellent problem-solving, communication, and stakeholder management skills.
Preferred Qualifications
- Familiarity with HIPAA compliance in digital systems.
- Hands-on experience with project management and client delivery platforms such as Rocketlane, Monday.com, Asana, or equivalent.
- Exposure to leading CRM/marketing platforms such as Salesforce or HubSpot.
- Background in professional services methodologies (Agile, sprint planning, or structured implementation frameworks).
Working Model
- Remote-first role
- Salary range: $45,000–$52,500
Communication Expectations
This role is equal parts technical architect, project manager, and client partner, requiring strong communication and stakeholder leadership throughout the engagement lifecycle.
- Translating business needs into scalable solutions for non-technical stakeholders