Martin Moller

DIRECTOR OF OPERATIONS

Background / Strategy

“Strategic and results-driven operations leader with over 20 years of experience building, optimizing, and scaling business operations across software, manufacturing, and telecom industries. Proven success in process design, systems implementation, team development, and P&L management. Adept at aligning cross-functional teams, improving customer experience, and supporting growth in high-change environments including SaaS, startups, and mid-size firms.”

Operational History

Managed customer-facing teams for service, support, and implementation across software and technology companies.

Oversaw business operations including billing, vendor management, and logistics with focus on operational efficiency.

Led Salesforce, GuideCX, Maxio, and other enterprise system integrations to streamline workflows and reduce overhead.

Developed executive dashboards for board KPIs and OKRs, providing strategic visibility into business performance.

Designed and implemented QA and manufacturing processes using custom-built software solutions.

Directed strategic growth and market repositioning, cultivating enterprise client relationships and scalable product models.

Built and led cross-functional teams across DevOps, customer success, and HR with focus on process optimization and team development.

Philosophy

Operations excellence isn't about perfection—it's about building systems that let teams scale confidently while maintaining quality and customer trust.